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Chief Compliance Officer (Payments), Japan Compliance Office, Tokyo

CategoryCorporate Operations
Job typeFull Time
Job summary

Please submit your CV in English!

Amazon is seeking a pragmatic, innovative, and driven financial services compliance professional to serve as the Compliance Officer for our regulated payments entity in Japan.

In this role, you will develop payments compliance strategies and policies that balance Anti-Money Laundering (AML) and regulatory compliance with business enablement. You will support Amazon's payments programs (AmazonPay and Gift Cards) and services directly, providing advisory to the teams to ensure they understand and stay ahead of regulatory expectations. You will also oversee specific pieces of legislation, including the Transparency Act.

To be successful, the Compliance Officer will need to engage internally across business, legal, operations, and technical teams to influence the strategic direction of products and design of right-sized controls. The Compliance Officer will also advise senior stakeholders on the compliance implications of business decisions and liaise with external regulators, making this a very high profile role.

Core Responsibilities:

  • Collaborate on new product initiatives to understand the regulatory impact, define compliance requirements, and establish appropriate compliance policies and controls to facilitate the successful launch.
  • Maintain a horizon view of regulatory change in order to detect and respond to regulatory developments and issues that may pose compliance risk; educate management and guide teams in the development of a risk-based and coordinated response across dependent teams.
  • Manage examination and external audit processes, maintaining productive relationships with external assessors on an ongoing basis and ensuring timely and accurate response to inquiries.
  • Promote a culture of compliance, proactively engaging with business teams to educate on compliance concerns, understand business objectives, and influence product design.
  • Manage the day to day functions of the compliance program, inclusive of the submission of required regulatory reporting and oversight of business owned controls.
  • Manage and maintain the policy library and risk measurement mechanisms that form the basis of payments compliance programs.
  • Prepare reports to senior management and senior business leaders with timely and actionable intelligence concerning the health of compliance programs.


  • Degree or equivalent
  • Experience in financial services risk management or other internal control functions (e.g. Internal Audit, Compliance) within a complex international organization.
  • Strong analytical skills and comfort with data, including the ability to structure analyses, pull together business cases, navigate multi-dimensional sets of tradeoffs, interpret data and make recommendations.
  • Experienced in managing relationships at all levels within an organization. Ability to work within a matrix environment and cross functionally.
  • Exceptional written and verbal communication skills (English and Japanese), ability to translate complex issues for consumption by technical and non-technical audiences at all levels.
  • Demonstrated ability to challenge the status-quo and champion best-in-class solutions and problem-solving.
  • Working knowledge of Payments, AML, Sanctions, and KYC related laws in Japan.


  • Payments or e-commerce background
  • Professional certification such as CAMS, CRCM, or CRP

Please check the website below for measures to eliminate unwanted second-hand smoking in each facility:




The salary information can be provided individually prior to the 1st interview

EmployerAmazon Japan G.K.