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Account Representative - Global & Strategic Accounts, Virtual

CategorySales, Advertising, & Account Management
Job typeFull Time
CountryUnited States of America
Do you want to be part of Global and Strategic Accounts, the segment responsible for helping AWS' largest, most complex customers achieve their business outcomes? Do you want to go deep and wide within one customer? Do you have breadth and depth of account management experience working with large and complex customers, as well as the sales and technical acumen to drive adoption of cloud services at multiple levels? Can you manage and orchestrate account team resources to drive scale and velocity across customer engagements? Are you an experienced "builder" interested in influencing how two, three, even four, sellers work in coordination to deliver account management at scale across large, complex customers? If so, we want to hear from you.

Global and Strategic Accounts is growing its account management teams. Account Representatives work on behalf of the principal to develop relationships and workloads in new business units and lines-of-business. Account Representatives also drive key horizontal initiatives such as AI/ML, database migrations, etc. across customers on behalf of the account team. The ideal candidate will possess sales and technical capabilities to enable them to advise customers on AWS solutions, grow usage, and maintain relationships within specific business units and lines-of-business. A successful candidate has customer obsession while consistently meeting and exceeding long-term business and revenue targets.

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future.

Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon's culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren't focused on how many hours you spend at work or online. Instead, we're happy to offer a flexible schedule so you can have a more productive and well-balanced life-both in and outside of work.

Role must be based in New York, Portland, San Francisco, Santa Monica or Seattle.

Basic Qualifications:
• 7-10+ years of complex, direct/field sales experience in cloud, enterprise software, or IT Services in B2B
• BA/BS degree or relevant experience

Preferred Qualifications:
• Experience communicating and presenting to senior leadership (director-level and above)
• Experience managing and orchestrating account team resources on behalf of customers
• Experience positioning and selling technology to new and existing users
• Experience proactively growing customer knowledge and relationships within complex accounts
• Sales methodology and process training in Challenger Sale, Solution Selling, or Strategic Selling
• Track record of consistent and sustained business and sales performance in complex enterprise sales

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